AutoCareCrates FAQ | PetezPop

Frequently Asked Questions (FAQ)

How does AutoCareCrates work?

How does AutoCareCrates work?

AutoCareCrates provides dealerships a way to stand out by sending personalized thank-you boxes filled with exotic snacks and drinks. Once a car is sold, simply submit the order, and we handle the rest—making each customer feel special with a box they’ll remember and share.

What can be included in the boxes?

What can be included in the boxes?

Each box is fully customizable with hand-picked, rare snacks and drinks from around the world. We also personalize the packaging with your dealership's logo and a custom message to ensure your brand leaves a lasting impression.

Is there a minimum order requirement?

Is there a minimum order requirement?

No, there’s no minimum order! AutoCareCrates provides flexible solutions that scale with your dealership. Whether you need one box or many, we’ve got you covered—no long-term contracts required.

How long does delivery take?

How long does delivery take?

Delivery typically takes between 3-7 business days. We ensure prompt and reliable service so that customers receive their thank-you boxes while they are still basking in the excitement of their new car purchase.

How can I track my orders?

How can I track my orders?

You’ll receive tracking information for each order, so you can monitor its progress and know exactly when it arrives. This ensures peace of mind and lets you know your customers are receiving their personalized gift promptly.

Still have questions?

Still Have Questions?

We're here to help! Contact us today to get answers to any additional questions or to learn more about how AutoCareCrates can benefit your dealership and elevate your customer experience.

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